Pro DJ's

Satisfaction Survey


Event Date: Saturday, August 15, 2009
Event Type: Wedding Reception
Event Location: Grand Volute Ballrooms
Event Staff: Jeremy and Brandon
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Good
Quality of Customer Service at Event: Excellent
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Excellent
Entertainer's Appearance: Excellent
System Appearance: Good
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Good
Lighting Effects: Excellent
Equipment Appearance: Good
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon? The DJ's began an hour and a half early at the request of the Venue. I do not feel that I should have been responsible to pay for that as it was agreed upon to have a start time of 5pm. The placement of the screen was behind the speakers, so no one could see it.
Additional comments or suggestions? The only suggestion I would have is to get the special events going a little sooner (garter removal, bouquet toss, dollar dance) as many of the guests had left by that point. Overall, we were very pleased with Jeremy and Brandon. They were very comical and a lot of fun all around. We received many comments on how fun our DJ's were. Thank you again.
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Kristina Gibson
Email: kristina.m.gibson <at> gmail.com
Phone: 269-929-2340

Survey Submitted on Wednesday, August 19, 2009